NAME
    PHPLive::Report - Generate reports for PHP Live!

VERSION
    This document describes version 0.04 of PHPLive::Report (from Perl
    distribution PHPLive-Report), released on 2014-08-16.

SYNOPSIS
    Use the included gen-phplive-reports to generate HTML report files.

DESCRIPTION
    PHP Live! is a web-based live chat/live support application,
    <http://www.phplivesupport.com/>. As of this writing, version 4.4.7, the
    reports it generates are quite limited. This module produces additional
    reports for your PHP Live! installation.

FUNCTIONS
  gen_phplive_reports(%args) -> any
    Arguments ('*' denotes required arguments):

    *   dbh* => *obj*

    *   month* => *int*

    *   year* => *int*

    Return value:

     (any)

  parse_phplive_transcript($transcript) -> any
    The "plain" column in "p_transcripts" table stores the actual chat
    transcript. Entities characters like "<" and ">" are
    HTML-entities-escaped (becoming "&lt;" and "&gt;"). Multiple lines are
    squished together into a single line. No timestamp is recorded for each
    message.

    Arguments ('*' denotes required arguments):

    *   transcript* => *str*

    Return value:

     (any)

TODO
    *   Add operator reports

        avg_simul_chats

    *   Add department reports

    *   Add report: monthly number of chats against hour of day

        With bar chart.

    *   Add report: number of chats against day of week

        With bar chart.

HOMEPAGE
    Please visit the project's homepage at
    <https://metacpan.org/release/PHPLive-Report>.

SOURCE
    Source repository is at
    <https://github.com/sharyanto/perl-PHPLive-Report>.

BUGS
    Please report any bugs or feature requests on the bugtracker website
    <https://rt.cpan.org/Public/Dist/Display.html?Name=PHPLive-Report>

    When submitting a bug or request, please include a test-file or a patch
    to an existing test-file that illustrates the bug or desired feature.

AUTHOR
    Steven Haryanto <stevenharyanto@gmail.com>

COPYRIGHT AND LICENSE
    This software is copyright (c) 2014 by Steven Haryanto.

    This is free software; you can redistribute it and/or modify it under
    the same terms as the Perl 5 programming language system itself.

