2.4. Installation of RealChat Client
RealChat Client comes packaged as single rcclientXXX.tar.gz
or rcclientXXX.zip
archive, located in the /client
folder of the distribution archive. The installation procedure is the same for both UNIX and Windows Systems.
Extract the archive to a publicly accessible location on your web server ( e.g. /home/username/public_html/chat/
).
Important Note: Due to standard Java security restrictions an applet can only connect to the host it was downloaded from. This means that you must run RealChat Server on the same physical machine you run your web server on.
Point your browser to the location where you installed RealChat Client ( e.g. http://yoursite.com/chat/
). Try the different example pages, log in and chat for a while. If encounter any trouble, please refer to the Troubleshooting section below.
That's it! You have a working chat system now.
The most common reason for this is that there is no RealChat Server running on the server machine. Please install and run RealChat Server first.
It can also happen if you modified the default server port number, in this case you *must* also change the PORT parameter in the HTML page of the chat client. See Client configuration section for details.
Last thing to check: Does your firewall settings block TCP port 8080? It must be open in both directions.
Did you installed all the files and folders from the client archive?
If you uploaded the client using FTP, try uploading again. You should always use the appropriate FTP tranfer mode ( e.g. *.html should be uploaded using ASCII mode, while *.jar, *.class, *.au, *.gif, etc. should be uploaded using BINARY mode ).
When the client applet fails for some reason, the browser will often display an error message that contains important information about the source of the failure. The error message is either displayed on the status bar, the Java Console or both. RealChat Client uses the Java Console to print out debugging information as well, so look at it to get a full description of the error. Copy and paste it's contents in an email and send it to us.
To open the Java Console:
Internet Explorer: 'View -> Java Console'
Netscape Navigator: 'Navigator -> Tools -> Java Console'
To enable Internet Explorer's Java Console go to 'Tools -> Internet Options -> Advanced' and scroll down to 'Microsoft VM'. Then check the 'Java console enabled' checkbox and restart IE.
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