Patch CD (Star Office 6.0) Not Detected

Support knowledgebase (hmeyer_patchCD_SO6.0)

Symptom

You have tried to install the Star Office 6.0 Patch CD by way of the YaST2 module "Patch CD-Update". However, YaST2 reports that it cannot find any patches.

Cause

YaST2's attempt to mount the device /dev/cdrom fails.

You have probably activated the IDE-SCSI emulation for the CD or DVD drive at some stage after the installation, without modifying the link /dev/cdrom accordingly. This link was created by YaST2 during the first installation and it was then properly pointed to the IDE device.

Solution

Adapt the symbolic link /dev/cdrom accordingly.

Use the command hwinfo --cdrom to find out the device file where the symbolic link should point to:

The output of hwinfo will be similar to:

 15: SCSI 00.0: 10602 CD-ROM (DVD)
   [Created at scsi.230]
   Unique ID: zyP1.2Z4avO7oKvA
   Hardware Class: cdrom
   Model: "TOSHIBA SD-R2102"
   Vendor: "TOSHIBA"
   Device: "SD-R2102"
   Revision: "1A08"
   Serial ID: "327S200112"
   Driver: "ide-scsi"
   Device File: /dev/sr0
   Drive Speed: 24
   Volume ID: "SUPATCH.P01"
   Application: "Patch-CD_SuSE_Linux_8.0-2-StarOffice+KDE_(i386)"
   Publisher: "SuSE Linux AG, suse@suse.de"
   Preparer: "CD-Team, feedback@suse.de"
   Creation date: "2002053008393600"

The relevant information can be found in the line starting with Device File: the right device file in this case is /dev/sr0.

Execute the following commands:

  cd /dev
  rm cdrom
  ln -s /dev/sr0 cdrom

Important: Replace sr0 with the device displayed in your hwinfo output.

Once this has been done, the Patch CD should be detected by the YaST2 module "Patch CD-Update".

Additional Note: If you have more than one CD-ROM device, it might be worthwhile checking if the Patch CD is looked for and found in one of the other drives.


See also:
o IDE CD Writer
o Package Installation from the CD with YaST2 Not Possible

Keywords: PATCHCD, MOUNT, STAROFFICE

SDB-hmeyer_patchCD_SO6.0, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 02. Jul 2002
SuSE Linux AG - Last generated: 02. Sep 2002 by ip (sdb_gen 1.40.0)